Last Updated: April 15, 2026
Welcome to BigHead's Grub ("we," "our," "us"). Please read these Terms & Agreements carefully before using our website and services.
By accessing or using our website, placing orders online, or engaging our services, you agree to be bound by these Terms.
1. WEBSITE USAGE TERMS
The content on this website is for general information and promotional purposes only. You agree not to misuse the website or attempt to access data or systems not intended for you.We reserve the right to restrict or terminate access for users who violate these terms.
2. ONLINE ORDERING POLICIES
Menu items, prices, and availability are subject to change without notice. Orders placed online are considered final once payment is processed. We are not responsible for delays caused by third-party delivery services or unforeseen circumstances.
3. PRIVACY POLICY
We collect personal information (such as name, contact details, and order history) to provide and improve our services. Your data will not be sold or shared with third parties except as required for order processing or legal compliance. Please review our full Privacy Policy https://bigheadsgrub.com/privacy-policy.
4. GENERAL SERVICE TERMS
All catering, event, or food truck rental services are subject to separate written agreements. Service availability depends on scheduling, location, and compliance with local regulations. We reserve the right to refuse service at our discretion.
5. FOOD TRUCK RENTAL TERMS (IF APPLICABLE)
Rentals require a signed agreement detailing responsibilities, insurance requirements, and payment terms. The renter is liable for any damages occurring during the rental period unless otherwise agreed. Cancellations may be subject to fees as outlined in the rental agreement.
6. CUSTOMER DATA COLLECTION & USAGE POLICIES
Information collected via forms, online ordering, and promotions is used solely for business purposes. You may opt out of promotional communications at any time. We comply with applicable data privacy laws and regulations.
7. PAYMENT PROCESSING TERMS
Payments are processed through secure third-party payment processors. We are not liable for issues caused by the payment processors or banks. Full payment is required at the time of online order placement or as specified in service agreements.
8. LIABILITY WAIVERS
By using our services, you agree to assume all risks associated with food consumption, including potential allergic reactions. We are not liable for damages or injuries resulting from misuse of our products or services beyond our control. For event services, specific liability terms apply as outlined in individual agreements.
9. SOCIAL MEDIA CONTEST RULES
Contest participation is voluntary. No purchase is necessary unless explicitly stated. Winners will be chosen fairly according to the stated contest rules. We reserve the right to cancel or modify contests at any time.
10. GIFT CARD POLICIES
Gift cards are redeemable only for products or services offered by BigHead's Grub .Lost or stolen cards will not be replaced. Gift cards may not be exchanged for cash unless required by law.
11. GOVERNING LAW
These Terms are governed by the laws of the state of North Carolina, without regard to its conflict of law principles.
12. CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of the new Terms.
CONTACT INFORMATION
If you have any questions regarding these Terms, please contact us at:
BigHead's Grub
Email:
Phone:
828-997-0230